Frequently Asked Questions

What are Dr Suzanne McMahon’s qualifications?

Dr McMahon is a fully trained Chartered Senior Clinical Psychologist. She completed her Doctoral training in Clinical Psychology at Trinity College Dublin. She also completed a Masters and Higher Diploma in Applied Psychology at University College Cork. Dr McMahon also completed a Bachelor of Arts degree at University College Cork. Dr McMahon works part-time in public services as a Senior Clinical Psychologist and as such she participates in regular continual professional development and supervision.

 

Are you a member of the Psychological Society of Ireland?

Yes, Dr McMahon is a Chartered member of the Psychological Society of Ireland.

 

How do I make an appointment?

You can enquire about a booking by Emailing Us. However, as of January 2024, we have had to make the difficult decision to close our waiting lists. We hope to open the waiting list again in June 2024. 

 

How much are the assessments?

The cost of an assessment ranges depending on what your child’s difficulties are. Please complete the enquiry form and a member of our team will be be in contact with a quote based on the assessment your child requires.

 

Do I have to pay a deposit to make an appointment?

Yes, if you are booking a psychological assessment appointment you must pay a 50% deposit at time of booking. This deposit is refundable if you cancel your appointment with more than 5 days notice.

 

What is the cancellation policy?

The booking deposit is fully refundable if you cancel your appointment with at least 5 days notice. There are many families waiting for appointments and it is important that we have enough notice to offer your appointment time to another family. 

 

What is the method of payment?

The booking deposit for assessments can be paid through bank transfer or Revolut. The remaining fee is due on the day of in-clinic appointment and can be paid by bank transfer, Revolut, or cash. We are unable to provide you with assessment feedback and/or psychological reports until the full fee has been paid. For psychological interventions, payment is due at the end of each session in cash. 

 

Is it possible to get a receipt and can I claim back any of the fees through my private health insurance or through my tax returns?

Yes, we are more than happy to provide you with a receipt if requested. If you have private health insurance, you should consult your policy regarding claiming clinical psychology expenses. Child assessments and psychological interventions are listed as qualifying expenses for the Revenue.

 

Are your assessment reports accepted by the HSE and Department of Education?

Yes, all of our reports are comprehensive and compiled in line with government guidelines.

 

Can you make recommendations regarding extra school supports and reasonable accommodations?

Yes, if your child meets the criteria set out by the Department of Education, we will include recommendations regarding extra school supports and reasonable accommodations.

 

If my child is assessed privately, will they still be able to avail of public services?

Yes, your child will still be able to avail of public services. The findings of the assessments may indicate that your child’s needs may be best met by a public multidisciplinary team service. If this is the case, we will make recommendations for onward referral and will inform you on how to complete this.

 

Do you provide psychological assessments or interventions for adults?

We provide psychoeducational assessments for adults up to the age of 25 years old. We do not provide adult ADHD or Autism assessments. We provide psychological intervention for young adults up to the age of 21 years old. 

 

Does my child need a referral letter to see you?

No, you can self-refer to our service. We may seek additional information from you prior to accepting the self-referral.

 

Do you assess for Dyspraxia / Developmental Coordination Disorder?

No, Dyspraxia / DCD is generally assessed by Occupational Therapists. If we feel that your child’s difficulties are indicative of DCD and warrant further assessment, we will discuss this with you and try to support you to find an appropriate assessment service. 

 

Do you complete medico legal reports?

No, we do not offer any type of assessment related to legal proceedings.

 

On what days/ times do you offer appointments?

As a part of any child assessment, the child needs to be seen in the clinic. These in-clinic appointments are typically held on Mondays. Parent interviews are conducted during the day on weekdays. 

 

How long is the assessment process?

This depends on the type of assessment being completed however, most assessments are completed within 4 weeks. If a child is experiencing significantly complex difficulties, the assessment process may be longer to allow for further exploration. 

 

Once we have completed an assessment, how long will it take before the report is completed?

The assessment process requires the gathering of large amounts of information and the completion of several assessment batteries. It takes time to score the assessments and to comprehensively compile all of the information therefore our report turnover time is 8-12 weeks.

 

How should I prepare my child for an assessment?

It is important to talk to your child about the assessment as it will help them feel less anxious if they know what to expect. It is important that your child understands that there will be no physical examinations, needles, or medicines involved. For younger children, you should emphasize that the assessment will consist of playing games and completing puzzles. For older children or adolescents, it may be helpful to explain that the assessment will consist of some puzzles and tasks, some of which they will find easy and others that will be a little bit more challenging. For psychoeducational assessments, there will be some school-like tasks but it is important that your adolescent knows that there are no grades. Many of the children we work with have a preference for predictability, as such we have compiled a booklet with photos of our clinicians and building to help your child prepare. Please let us know if this would be helpful to send to you in advance. 

 

Will our information be kept confidential?

Yes, your information will be kept confidential and will be stored in line with GDPR. Please note that there are limits to confidentiality, as clinicians, we are mandated persons and therefore we have a legal obligation to report any child protection concerns, should they arise, to Tusla – The Child and Family Agency.

 

Where is the clinic based?

The clinic is based in Dungarvan, County Waterford. Please see our Location on Google Maps for  more details and directions.

Contact Us

We would love to hear from you. If you would like to make a booking or if you have any questions, please Email Us and we will get back to you as soon as possible.